What happens if a seller has made promises that you rely on and that are not written? The Consumer Protection Act stipulates that oral statements by a seller that the consumer relies on can be considered in a sales contract as enforceable “guarantees”. In other words, a company must keep these promises or do something about them. While these commitments are legally an integral part of the treaty, the problem is proof of this. Sellers` statements or presentations should always be written to ensure that what you think you are getting is correct, so that if the seller does not keep his promise, you can prove that fact. Consumers must also recognize that once the download has started, they lose their right to retract. This means that the consumer cannot legally insist that you sell digital goods, services or content if you do not want to (for example. B there may have been an error in the way you placed them on the screen or in your website or brochure). However, there is an exception to this rule when the consumer contacted the company and agreed to meet at home to enter into an agreement to purchase or lease one of the products or services mentioned in the new rule. Under these conditions, any agreement reached would be legal and binding. You will find more information on the theme #807 direct sales agreements and door-to-door sales. Provisions for the indication of the selling price and unit price of consumer goods.
A standard form contract is an agreement in which the terms have not been negotiated, for example.B. the agreement is offered on a take-it or leash. Conditions can be in a separate document or on the back of things such as tickets, offers, terms and conditions or invoices. It is against the law to try to take “legal rights” from a consumer under your contractual terms, on your website or brochure or by notice in your commercial premises. You have the right to terminate a future contract; In other words, you don`t have to accept the consumer`s offer to purchase. A legally binding consumer contract is only concluded if certain parties meet. In consumer law, certain conditions are automatically part of a contract for the sale of goods or the provision of services (with or without goods). For example, products can be expected to be: CDs, DVDs or software, if you have broken the seal on the packaging, perishable items and custom or custom items. These include goods bearing a seal for health and hygiene reasons that have been broken.
If you violate the contract, the consumer can ask for repair or replacement of property, full or partial reimbursement or compensation (compensation). Time participation agreements: the consumer has the right to use a property for a specified period of time.